Welcome to the Ergo 360 Instruction Manual! This guide provides comprehensive instructions for setting up, using, and maintaining your baby carrier safely and effectively.
1.1 Overview of the Ergo 360 Baby Carrier
The Ergo 360 Baby Carrier is a versatile, ergonomic solution designed for comfortable babywearing from newborn to toddler stages. It supports four carry positions: Front Inward, Front Outward, Hip, and Back. Made with durable, breathable materials, it ensures long-lasting comfort and flexibility. The carrier is suitable for babies weighing 7-33 lbs, with the Infant Insert recommended for newborns. Its adjustable straps and waist belt provide a secure, customizable fit, while the user-friendly design makes it easy to use and maintain.
1.2 Importance of Reading the Manual
Reading the Ergo 360 Instruction Manual is essential for safe and proper use of the baby carrier. It provides detailed guidance on assembly, adjustment, and usage, ensuring a secure fit for both baby and wearer. The manual highlights key features, usage guidelines, and troubleshooting tips. By following the instructions, parents and caregivers can maximize comfort and safety, avoiding potential risks. This manual is designed to help you understand and utilize the carrier effectively, making it a vital resource for a positive babywearing experience.
1.3 Key Features of the Ergo 360
The Ergo 360 is designed for ultimate comfort and versatility, offering a 360-degree rotation for front, back, and hip carries. It features padded shoulder straps, a supportive waistbelt, and an adjustable seat to accommodate babies from 7 to 45 pounds. The carrier includes a lumbar support for added comfort and a breathable mesh panel for ventilation. Its intuitive design allows for easy adjustments, ensuring a perfect fit for both baby and wearer. These features make the Ergo 360 a practical and comfortable choice for daily use.

Safety Precautions and Warnings
Always read the manual before use. Inspect the carrier for damage. Never modify the product. Ensure proper supervision when using the Ergo 360.

2.1 General Safety Guidelines
Always follow safety guidelines to ensure a secure and comfortable experience. Inspect the carrier for damage before use and ensure all buckles are securely fastened. Never use the carrier near open flames or while cooking. Supervise your baby at all times when using the Ergo 360. Avoid using the carrier in situations where balance or mobility is impaired, such as during exercise or when drowsy. Keep loose clothing tied back to prevent entanglement. Regularly check for wear and tear, and follow the manual’s instructions strictly.
2.2 Fall and Suffocation Hazards
To minimize fall risks, ensure the Ergo 360 is securely fastened and avoid using it near heights or unsteady surfaces. Never leave your baby unattended while in the carrier. Prevent suffocation by ensuring your baby’s face is visible and uncovered, with their chin not pressed into their chest. Avoid bulky clothing or accessories that could obstruct breathing. Keep the carrier away from loose fabrics or objects that may pose a choking hazard. Always maintain proper positioning to safeguard your baby’s airway and overall safety.

2.3 Usage Restrictions
The Ergo 360 is designed for babies weighing 7-45 lbs (3.2-20 kg) and is suitable for infants from 4 months old, with proper head and neck support, up to toddlers. Never use the carrier if your baby has known medical conditions affecting their spine, neck, or respiratory system. Avoid using the carrier during activities involving water, extreme temperatures, or hazardous environments. Ensure your baby is always securely positioned, and never leave them unattended while in the carrier. Follow all safety guidelines to ensure safe and proper use.

Product Components and Accessories
The Ergo 360 includes a main carrier, detachable hood, shoulder straps, waist belt, and storage bag. Additional accessories like a newborn insert may be purchased separately.
3.1 Main Components of the Ergo 360
The Ergo 360 Baby Carrier consists of a durable main frame, adjustable shoulder straps, a padded waist belt, and a detachable hood for privacy. The carrier features a soft, breathable fabric that ensures comfort for both the wearer and the baby. Additional components include a storage bag for convenient transport and a newborn insert for smaller infants. These parts are designed to provide maximum support and flexibility, ensuring a secure and comfortable fit for babies from 7 to 33 pounds.
3.2 Infant Insert and Its Importance
The infant insert is a crucial accessory for the Ergo 360, designed for newborns and smaller babies. It provides additional neck and back support, ensuring proper positioning and comfort. The insert is recommended for infants weighing 7–12 pounds and is machine washable for easy maintenance. It helps maintain the ergonomic “M” shape for baby’s legs and hips, promoting healthy development. The insert is soft, breathable, and removable, making it ideal for transitioning as the baby grows.
3.4 Optional Accessories
The Ergo 360 offers optional accessories to enhance your babywearing experience. The Drool Pad protects the carrier from teething babies, while the Backpack provides storage for essentials. A Rain Cover keeps your baby dry outdoors. These accessories are designed to complement the carrier’s functionality, ensuring comfort and convenience for both parent and child. They are easy to attach and detach, making them versatile for various situations. Explore these options to customize your Ergo 360 to your lifestyle needs.
Assembly and Adjustments
Unpack and set up your Ergo 360 by adjusting shoulder straps and waist belt for a secure, comfortable fit. Follow diagrams for precise adjustments and proper positioning.
4.1 Unpacking and Initial Setup
Begin by carefully unpacking your Ergo 360 Baby Carrier. Inspect all components for damage or defects. Locate the main carrier, shoulder straps, waist belt, and infant insert (if included).
Before first use, ensure all buckles and straps function properly. Adjust the shoulder straps and waist belt to fit your body comfortably. Familiarize yourself with the carrier’s features, such as the buckle mechanisms and storage pockets.
For newborns (0-4 months), attach the infant insert to ensure proper support. Always refer to the manual for specific setup instructions tailored to your baby’s age and weight.
4.2 Adjusting the Shoulder Straps
To ensure optimal comfort and support, adjust the shoulder straps to fit your body. Pull the straps outward to customize the fit, ensuring they lie flat against your shoulders. Tighten or loosen the straps by pulling the adjustment tabs located near the chest buckle. For a secure fit, the straps should feel snug but not restrictive. Make sure the weight of your baby is evenly distributed across your shoulders and back for maximum comfort during use.
4.3 Adjusting the Waist Belt
To achieve a comfortable and secure fit, adjust the waist belt by pulling it to your desired tightness. Secure the belt by clicking the buckle into place, ensuring it is snug but not overly tight. The waist belt should rest evenly around your natural waistline, providing balanced support. For optimal comfort, check and adjust the fit periodically during use.
Carry Positions
The Ergo 360 offers four ergonomic carry positions: Front Inward, Front Outward, Hip, and Back Carry, ensuring comfort and flexibility for both baby and wearer.
5.1 Front Inward Carry
The Front Inward Carry is ideal for newborns and younger babies, promoting closeness and easy breastfeeding. Suitable for babies from 0-4 months or 7-12 lbs (3.2-5.5 kgs), this position requires the Infant Insert for proper support. Ensure the baby faces you with legs spread wide and head upright. Fasten the waist belt snugly, place the baby inside, and adjust shoulder straps for comfort. Always check that the baby’s airway is clear and their chin isn’t pressed to their chest. This position is perfect for bonding and ease of use.
5.2 Front Outward Carry
The Front Outward Carry is designed for curious babies who enjoy exploring their surroundings. Suitable for babies from 5-12 months or 12-22 lbs (5.5-10 kgs), this position allows your baby to face forward while maintaining comfort and support. Use the Infant Insert for younger babies or remove it for older ones. Ensure the baby’s legs are spread wide and the seat is snug against their bottom. Adjust the shoulder straps for optimal comfort and ensure the baby’s head is at shoulder level for clear visibility. This position promotes curiosity and engagement with the environment while maintaining ergonomic support.
5.3 Hip Carry
The Hip Carry is ideal for older babies (6+ months) who have strong head and neck control. Place the baby on your hip, with their legs spread wide and the carrier’s seat snug against their bottom. Adjust the shoulder straps to keep the baby close and secure. Ensure the baby’s head is at shoulder level for visibility. This position allows for easy interaction and is great for short periods. Switch sides periodically to give your baby different views and experiences.
5.4 Back Carry
The Back Carry is suitable for babies aged 6 to 36 months, offering a comfortable and ergonomic way to carry your child. Place the baby on your back, ensuring their legs are spread wide and the carrier’s seat is snug against their bottom. Bring the shoulder straps over your shoulders, fasten the chest clip, and adjust the straps for a secure fit. This position allows for hands-free movement and is ideal for longer periods. Ensure the baby’s head is visible and their airway is clear. Always supervise your baby during use.
Using the Infant Insert
The Infant Insert supports babies 0-6 months, providing a snug, ergonomic fit. Attach it to the carrier, ensuring proper positioning and a clear airway. Always supervise.
6.1 When to Use the Infant Insert
The Infant Insert is essential for babies from 0 to 6 months, weighing 7-12 lbs (3.2-5.5 kg), or those without strong head and neck control. It ensures proper ergonomic positioning, with legs spread and a clear airway. Use it until your baby can consistently hold their head upright and is comfortable in a seated, frog-leg position. The insert is sold separately and is a must for newborns or smaller infants to ensure safe and comfortable carrying.
6.2 How to Attach the Infant Insert
To attach the Infant Insert, first ensure the carrier is fully opened with the seat fabric facing up. Place the insert into the carrier, aligning the insert’s edges with the carrier’s seat. Secure the insert by tucking the flaps under the carrier’s seat and fastening the snap buttons. Adjust the shoulder straps and waistbelt to fit comfortably, ensuring the insert is snug and evenly positioned. Always check the insert’s placement before putting your baby in the carrier for a secure fit.
6.3 Adjusting the Infant Insert
To adjust the Infant Insert, start by ensuring it is securely attached. Gently pull the edges of the insert to ensure a snug fit around your baby. Adjust the Velcro tabs on the insert’s sides to customize the width, ensuring proper support for your baby’s hips and legs. Make sure the insert’s top edge sits below your baby’s shoulders for optimal positioning. Check the fit by ensuring your baby’s head is visible and their airway is unobstructed. Adjust as needed for comfort and safety.

Maintenance and Care
Spot clean with mild detergent, avoid machine washing. Air dry naturally, away from direct sunlight. Store in a cool, dry place when not in use.
7.1 Cleaning the Carrier
Regular cleaning ensures your Ergo 360 remains hygienic and durable. Spot clean stains with a mild detergent and lukewarm water. For deeper cleaning, hand wash the entire carrier using a gentle cycle. Avoid machine washing or using bleach, as it may damage the fabric. Air dry naturally, away from direct sunlight, to preserve the material. Cleaning frequency depends on usage, but always check for wear and tear before washing. Proper care extends the life of your carrier and maintains its comfort.
7.2 Storage Tips
Store your Ergo 360 in a cool, dry place to maintain its quality. Avoid direct sunlight, as it may cause fading or material degradation. Use a breathable storage bag or leave it uncovered to prevent moisture buildup. Ensure the carrier is clean and dry before storing to avoid mold or mildew. Fold it neatly to save space, but avoid tight folds that could crease the fabric. Check for any wear or damage before storing and address it promptly to ensure longevity.
7;3 Checking for Wear and Tear
Regularly inspect your Ergo 360 for signs of wear and tear. Check straps, buckles, and fabric for fraying, cracks, or damage. Ensure all hardware is secure and functioning properly. Look for stains or discoloration that may indicate moisture damage. Test the adjustability of straps and buckles to ensure smooth operation. Clean the carrier as needed to prevent dirt buildup. If you notice any damage, contact customer support for repair or replacement options to maintain safety and performance.
Troubleshooting Common Issues
Identify common issues like straps not adjusting or buckles not securing. Check for obstructions, clean hardware, and ensure proper fit. Consult the manual or contact support for assistance.
8.1 Difficulty Adjusting Straps
If you’re having trouble adjusting the straps, start by loosening all straps completely. Ensure no fabric is tangled or twisted. Gently pull straps to remove any slack and adjust to your comfort. If straps feel too tight, check for proper positioning and alignment. Clean buckles and straps regularly to avoid friction. For persistent issues, refer to the manual or contact Ergobaby support for assistance. Proper strap adjustment ensures a secure and comfortable fit for both you and your baby.
8.2 Baby’s Positioning Issues
If your baby is not sitting comfortably or seems off-center, ensure the seat is properly adjusted to support their natural posture. Check that the baby’s bottom is at the base of the carrier and their spine is aligned vertically. For newborns, use the infant insert to maintain a correct position. If issues persist, refer to the manual for guidance on adjusting the seat depth and shoulder straps. Proper positioning ensures your baby’s comfort and promotes healthy development. Always verify the fit before moving.
8.3 Buckle Malfunction
If a buckle fails to secure or release properly, stop using the carrier immediately. Inspect for debris or blockages and clean the buckle area gently with a soft cloth. Ensure the buckle is aligned correctly and clicked into place firmly. If the issue persists, contact Ergo 360 customer support for assistance. Do not attempt to force the buckle, as this may cause further damage. Regularly check all buckles for proper function to ensure your baby’s safety and the carrier’s reliability during use.

Accessories and Upgrades
Explore Ergo 360 accessories like the newborn insert, weather cover, and storage bag to enhance functionality. Visit authorized retailers for genuine upgrades and replacements.
9.1 Available Accessories
The Ergo 360 offers a range of accessories to enhance your baby-carrying experience. These include the Infant Insert for newborns, a Weather Cover for protection against the elements, and a Storage Bag for convenient transport. Additionally, you can purchase Drool Pads to keep the carrier clean and Teething Pads for your baby’s comfort; These accessories are designed to complement the carrier’s functionality and ensure a comfortable, secure fit for both you and your baby. Visit authorized retailers to explore these options and upgrade your Ergo 360.
9.2 How to Use Accessories

To use Ergo 360 accessories, start by attaching the Infant Insert for newborns (0-4 months) by securing it to the carrier’s Velcro tabs. The Weather Cover clips onto the carrier’s straps and can be adjusted for a snug fit. Place the Storage Bag over the folded carrier for easy transport. For the Drool Pads, slide them onto the shoulder straps, and attach Teething Pads to the carrier’s straps for added comfort; Always ensure accessories are securely fastened and adjust the carrier as needed for a proper fit.
9.3 Benefits of Upgrading
Upgrading your Ergo 360 carrier enhances comfort, functionality, and versatility. Newer versions often feature improved padding, adjustable straps, and innovative materials for better breathability. Upgrades may include enhanced lumbar support, reinforced stitching, and stylish designs. Additionally, upgraded models might offer compatibility with more accessories, such as cooler bags or toy attachments, making the carrier more practical for daily use. Upgrading ensures you have the latest safety features and design improvements, providing a more enjoyable experience for both you and your baby;
Instructional Videos and Resources
Access instructional videos and resources on the Ergo 360 official website for setup guidance, troubleshooting, and tips to maximize your carrier’s functionality and comfort.
10.1 Official Ergobaby Tutorials
Visit the official Ergobaby website for instructional videos and guides tailored to the Ergo 360; These tutorials provide step-by-step instructions for assembly, adjusting straps, and mastering various carry positions. They also cover troubleshooting common issues and offer tips for optimal comfort and safety. The videos are designed to be easy to follow, ensuring you get the most out of your carrier. Additional resources, such as written guides and FAQs, are available to enhance your understanding and user experience.
10.2 Additional Tips and Tricks
For optimal use of the Ergo 360, ensure proper strap adjustment to distribute weight evenly. Practice switching between front, hip, and back carry positions to find your comfort zone. Regularly check the baby’s positioning to maintain a snug, ergonomic fit. Use the waist belt to support your lower back and keep the carrier clean by spot-cleaning stains. Experiment with different settings for varying baby sizes and personal comfort preferences. Always refer to the manual for specific adjustments and safety guidelines.
10.3 Online Communities and Forums
Engage with online communities and forums dedicated to baby carriers for tips and support. Platforms like Facebook groups, Reddit forums, and specialized parenting communities offer valuable insights. Many Ergo 360 users share their experiences, hacks, and troubleshooting advice. These spaces are ideal for connecting with other parents, asking questions, and learning from experts. Active participation can enhance your understanding and optimize your use of the Ergo 360, ensuring a comfortable and safe experience for both you and your baby.

Warranty and Support
The Ergo 360 comes with a 2-year warranty covering manufacturing defects. For inquiries or claims, contact Ergo’s customer service team via email or their official website.
11.1 Warranty Information
The Ergo 360 Baby Carrier is backed by a 2-year warranty from the date of purchase, covering manufacturing defects in materials and workmanship. To claim warranty, you must provide proof of purchase. The warranty excludes damage caused by normal wear and tear, misuse, or alterations. For warranty claims or inquiries, contact Ergo’s customer service team via their official website or authorized distributors. Ensure to retain your purchase receipt and warranty documentation for validation.
11.2 Contacting Customer Service
For any inquiries or assistance, contact Ergobaby’s customer service team through their official website. Visit ergobaby.com or ergobaby.jp for regional support. Use the “Contact Us” form or call their customer service hotline at 1-213-283-2090 for US inquiries. For Japanese customers, dial 0120-880-188. The team is available to address warranty claims, product questions, or troubleshooting needs. Ensure to have your purchase details ready for efficient assistance.
11.3 Return and Exchange Policies
Ergo 360 products can be returned or exchanged within 30 days of purchase. Items must be unused, in original packaging, and with all tags attached. To initiate a return, visit the Ergo 360 website and complete the return form. A Return Merchandise Authorization (RMA) number is required. Refunds are issued in the original payment method, minus shipping costs. Exchanges are processed for size or color changes. For warranty claims, defective items are replaced free of charge within 2 years of purchase. Contact customer service for details.
Mastering your Ergo 360 is key to enhanced productivity and well-being. Follow these guidelines for optimal use. For further assistance, contact our support team.
12.1 Final Tips for Optimal Use
For the best experience with your Ergo 360, ensure proper fit by adjusting straps regularly. Always check for wear and tear before use. Position your baby correctly, facing you until they can hold their head up. Use the infant insert for newborns under 5.5 kg. Explore all carry positions as your baby grows. Keep the carrier clean and store it properly. Refer to the manual for troubleshooting, and contact customer support if issues persist. Happy parenting with your Ergo 360!
12.2 Importance of Proper Usage
Proper usage of the Ergo 360 is essential for your baby’s safety and comfort. Always follow the guidelines to ensure a secure fit and even weight distribution. Incorrect positioning can lead to discomfort or strain. Regularly check straps and buckles for damage. Avoid over-tightening, as this may restrict movement. Use only Ergo-approved accessories to maintain safety standards. Proper usage also extends the lifespan of the carrier, ensuring it remains reliable for years. Refer to the manual for detailed instructions and troubleshooting tips to maximize safety and comfort for both you and your baby.

12.3 Enjoying Your Ergo 360 Experience
To fully enjoy your Ergo 360, embrace the freedom it offers. This carrier allows for effortless babywearing, promoting bonding and convenience. Explore new places, complete tasks, or relax at home while keeping your baby close. The ergonomic design ensures comfort for both you and your child. Experiment with different carrying positions to find what works best for your lifestyle. Regular use will help you and your baby adapt, making it a seamless part of your daily routine. Enjoy the flexibility and confidence it brings to parenthood.
